Terms of Service

1. Overview

These Terms of Service ("Terms") govern your use of VizeeHome, an online service that produces concept renderings for raw land listings. VizeeHome is operated by Doves United LLC, a Florida limited liability company doing business as VizeeHome ("VizeeHome," "we," "our," or "us"). By placing an order, creating an account, or otherwise using our services, you agree to these Terms in full. If you do not agree, please do not use VizeeHome.

2. The Service

VizeeHome produces watercolor-style concept renderings — artist's interpretations of what a future home could look like on a piece of raw land — based on photographs and information you provide. Deliverables are concept renderings only. They are not architectural drawings, engineered plans, construction documents, surveys, site plans, zoning analyses, or any other regulated professional work product.

3. Accounts & Authority

You must provide accurate information when placing an order or creating an account, and you must be at least 18 years old. If you are ordering on behalf of a brokerage, agency, or other organization, you represent that you have authority to bind that organization to these Terms. You are responsible for the confidentiality of your account credentials and for all activity under your account.

4. Your Content & Permissions

You retain ownership of the photographs, parcel information, and other materials you submit ("Customer Content"). By submitting Customer Content, you grant VizeeHome a limited, worldwide, non-exclusive license to host, process, modify, and use that content solely to fulfill your order, support the resulting deliverable, and operate the service.

You represent and warrant that you have all rights, licenses, and permissions necessary to submit the Customer Content and that it does not infringe the intellectual property, privacy, or other rights of any third party — including the parcel owner if you are not the owner yourself.

5. Use of Commercially-Safe AI Tools

VizeeHome uses AI rendering tools as part of our production workflow. We use only "commercially safe" AI tools — tools specifically designed and licensed so that content generated with them can be used for business purposes without legal risk regarding copyright, trademarks, or intellectual property of third parties. AI outputs are produced under human art direction, reviewed for quality, and finished by our team before delivery.

Your Customer Content is used solely to complete your order. We do not use your Customer Content to train third-party AI models, and we do not share it publicly or with other customers.

Accuracy disclosure. Concept renderings produced with AI assistance are illustrative only and may contain imperfections, stylized details, or features that do not exactly match the parcel, surrounding properties, or any specific architectural reference. Renderings are not suitable for regulated professional use (architectural, engineering, surveying, zoning, appraisal, or legal) and must not be presented as such.

6. Acceptable Use

You agree not to:

• Submit content that is unlawful, infringing, defamatory, obscene, or misleading.
• Submit photographs of property you do not have the right to photograph or have rendered.
• Use the service to commit fraud (including misrepresenting a concept rendering as an existing structure or as approved plans).
• Interfere with the security or integrity of the service, including attempts to probe, scan, scrape, or test for vulnerabilities.
• Reverse-engineer, resell, or redistribute the service or its outputs except as licensed.

We may refuse, suspend, or discontinue service for content or conduct that violates these Terms, at our sole discretion.

7. Intellectual Property & Takedown

All VizeeHome branding, website content, proprietary tools, workflows, software, and training materials are the property of Doves United LLC and are protected by applicable intellectual property laws. You may not copy, reproduce, or distribute VizeeHome materials without prior written consent, except for the deliverables licensed to you under Section 8.

Takedown. If you believe content on VizeeHome infringes your intellectual property rights, contact us at the address in Section 16 with a description of the work, the URL or order ID where the infringing content appears, and a statement of good-faith belief that the use is unauthorized. We respond to credible notices promptly and may suspend or terminate accounts of repeat infringers.

8. License to Use Deliverables

Upon payment, VizeeHome grants you a perpetual, non-exclusive, worldwide license to use the delivered concept rendering(s) for the purpose of marketing the specific real estate listing described in your order — including MLS listings, social media, print marketing, and your own website.

Disclosure requirement. When you publish a rendering, you must include a clear, legible disclosure that the image is an artist's concept rendering and not an architectural plan or representation of an existing structure. Suggested language: "Artist's concept rendering. For illustrative purposes only — not an architectural plan."

You may not resell the rendering as a stand-alone product, use it for a different listing or parcel, or remove the disclosure when republishing.

9. Pricing, Payment & Reseller (Stripe)

Prices are shown at checkout in US dollars and are based on the package and add-ons you select. Payment is collected at the time of order.

Our order process is conducted by our online reseller Stripe. Stripe is the Merchant of Record for all our orders. Stripe provides all customer service inquiries for billing and handles returns. Their Buyer Terms govern payment, billing, applicable taxes, cancellations, and refund mechanics in addition to our own Refund Policy.

10. Turnaround Times

Estimated turnaround times shown at checkout are good-faith estimates, not guarantees. Turnaround begins once your order is complete (paid, photos received, and intake submitted). We communicate proactively if a timeline needs to shift.

11. Revisions

Each package includes the number of revision rounds described on the pricing page or order confirmation. Revision requests must be submitted within 14 days of first delivery. Additional revisions beyond what is included may incur extra fees, which we will quote before performing the work.

12. Disclaimers

The service and all deliverables are provided "as is" and "as available" without warranties of any kind, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, or non-infringement, to the fullest extent permitted by law. Output quality depends in part on the photographs and information you supply. We do not guarantee any specific outcome (including listing performance, sale price, or days on market).

13. Limitation of Liability

To the maximum extent permitted by law, VizeeHome and Doves United LLC shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages — including loss of profits, revenue, data, or goodwill — arising out of or relating to the service, even if advised of the possibility. Our aggregate liability for any claim arising out of or relating to the service is limited to the amount you paid VizeeHome for the specific order giving rise to the claim. Nothing in these Terms limits liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable law.

14. Indemnification

You agree to indemnify and hold VizeeHome, Doves United LLC, and our officers, employees, and contractors harmless from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising from your Customer Content, your use of deliverables, your failure to include the required disclosure, or your violation of these Terms or any applicable law.

15. Suspension & Termination

We may suspend or terminate your access to the service for material breach of these Terms, non-payment, suspected fraud or security risk, or repeated or serious policy violations. You may stop using the service at any time. Provisions that by their nature should survive termination — including Sections 4, 7, 8, 12, 13, 14, and 16 — will remain in effect.

16. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Florida, United States, without regard to conflict-of-law principles. Any dispute arising out of or relating to these Terms or the service shall be resolved by binding arbitration administered online or in person in Manatee County, Florida, except that either party may seek injunctive relief in a court of competent jurisdiction in Manatee County, Florida for infringement of intellectual property rights.

17. Miscellaneous

These Terms are the entire agreement between you and VizeeHome regarding the service and supersede any prior agreements. If any provision is held unenforceable, the remaining provisions remain in effect. Our failure to enforce a right is not a waiver. You may not assign these Terms without our written consent; we may assign these Terms in connection with a merger, acquisition, or sale of assets. Neither party is liable for delays caused by events beyond reasonable control (force majeure).

18. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the "Last updated" date above and, for material changes, notify you by email or a prominent notice on the site. Continued use of VizeeHome after changes take effect constitutes acceptance.

19. Contact